OneAI
Changelog

What we shipped.

Product notes from the OneAI team. New features, improvements, and honest deprecations — updated with every release.

Releasev2.6
  • Website Availability monitor — real-time Up / Slow / Down status per merchant website, with a live check-history strip that shows the last several probes at a glance
  • Portfolio-wide filters (Up / Slow / Down / all) and merchant search across the availability grid
  • Smart firing cadence — checks fire on each MID's first transaction of the window, so dormant merchants generate zero noise
  • One-click 'Run now' to refresh availability across the portfolio on demand
Releasev2.5
  • RFI Automation deployed — when a rule fires, OneAI drafts a structured Request for Information, tracks the response SLA, and lands the merchant response on the merchant record
  • Merchant Response Portal — secure evidence intake linked to the case
  • MID Governor — autonomous MID-level policy proposals (tiered volume governance, reserves, thresholds) with maker-checker approval on every change
Releasev2.4
  • Monitoring rule change requests — a maker-checker workflow for every rule change with proposals, approvals, decision notes, and withdrawal
  • Chief Compliance Officer role — full compliance surface with escalation authority and audit oversight
  • Analyst inbox with SLA countdowns and priority sorting per case
  • Merchant search: fuzzy matching across MID, descriptor, business name, and website
Releasev2.3
  • Transaction Pre-Check — stop fraud, MID abuse, and prohibited transactions before authorisation. Any candidate transaction is checked synchronously against your rule library, sanctions and PEP lists, watchlist, restricted verticals, and per-MID risk posture, then returned with an Allow / Review / Block decision and the specific reasons behind it
  • Case timeline: unified view of alerts, RFIs, evidence, and decisions on every merchant
Releasev2.2
  • Monitoring rule library expanded to 27 rule families — including authentication quality (AVS / CVV / 3DS), refund anomaly, MCC drift, descriptor anomaly, BIN velocity, geo and impossible-travel, email hygiene, structuring pattern, chargeback texture, currency drift, first-time high value, decline-code pattern, and IP infrastructure
  • Configurable per-rule thresholds and windows
  • On-demand rule evaluation with live progress
Releasev2.1
  • MID Website Traffic monitor — website registry per MID with live probes for status, response time, SSL, and page title
  • Website verification workflow (Pending / Verified / Suspicious / Rejected)
  • Website Traffic Mismatch detection — correlates declared merchant traffic to observed behaviour
  • Restricted verticals — configurable keyword list feeding nightly merchant risk scoring
Releasev2.0
  • Revenue and P&L: per-currency, per-MID revenue calculator with aggregator roll-ups
  • Fee schedules — per scheme, card type, currency, and tiered rates with min/max fee
  • Fee assignments with effective-date history
  • Gross vs settled vs revenue side-by-side
Releasev1.9
  • Aggregator directory with full CRUD
  • MID ↔ aggregator mapping
  • Unmapped-MID triage queue
  • Aggregator onboarding pipeline with document compliance analytics
Releasev1.8
  • Merchant onboarding pipeline: Application → Compliance Form → Docs Review → Approval → Live
  • Documents module with per-document status (Approved / Rejected / Missing) and uploader trail
  • Automated pipeline emails on stage change to the RM and merchant
  • Pipeline analytics: funnel, drop-off, time-in-stage, and RM productivity
Releasev1.7
  • Reserves — per-MID reserve configuration (percentage, min / max, hold period)
  • Reserve payback schedule
  • Force-hold and release actions
  • MID Risk Snapshot with tier (Low / Medium / High / Critical) and multi-factor scoring
Releasev1.6
  • Live sanctions and PEP screening against OFAC, UN, EU, and NG lists
  • Search by name, PAN, email, IBAN, or account
  • Positive hits auto-route to watchlist and case
  • Merchant Watchlist — reason, evidence, expected end date, event history, approval workflow, escalation to case
Releasev1.5
  • Card velocity, IP velocity, and card-testing pattern detection
  • Chargeback ratio monitoring aligned to Visa VDMP and Mastercard ECP
  • Fraud ratio monitoring aligned to Visa VFMP and Mastercard EFM
  • Alert deduplication so re-evaluations don't produce duplicate alerts
Releasev1.4
  • Suspicious Activity Reports (SARs) — file, attach evidence, link to alerts and cases, export a bundle ready for regulator submission
  • Manual transaction flags across nine categories with severity and analyst notes
  • Immutable audit trail on every change, with a self-service history view for each user
Releasev1.3
  • Live MID Monitor — real-time success rate and volume against a rolling 30-day baseline, with colour-coded Alert / Watch / Normal rows
  • Watched merchants surface a visual flag everywhere they appear across the platform
Releasev1.2
  • Transaction Cases — investigative workspace with attachments (alerts, flags, chargebacks, watchlist entries), notes, assignments, and status lifecycle
  • Chargebacks ledger with scheme, reason code, cycle, and lifecycle state
  • CRM notes on merchants, visible across the platform
  • Customer directory deduplicated across MIDs
  • Merchant KYC directory with drill-down per merchant
Releasev1.1
  • Monitoring rules engine v1 — amount threshold, volume spike, decline rate, success rate drop
  • Alert queue with acknowledge, resolve, suppress, and bulk actions
  • Alert context drill-down — the transactions and MID stats behind every alert, with an adjustable window
  • Alert comments — analyst notes threaded to every state transition
Releasev1.0
  • Transactions report with filters (date, MID, currency, status, card scheme, BIN, country, IP, aggregator) and CSV / XLSX export
  • MID summary report — attempts, approvals, decline rate, chargeback ratio, fraud ratio, volume, revenue
  • MID directory with bank and aggregator mapping
  • Saved reports and scheduled email deliveries
  • User and role management with SuperAdmin, Admin, and Analyst roles
Releasev0.1
  • OneAI founded — internal alpha built by an ex-acquirer risk team
  • First design-partner deployments with a small group of PSPs and acquirers
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